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Trusted by hosting support teamsCustomer stories

GigacoreHosting & serversInternational

It is not perfect, no system is, but in our experience it comes remarkably close for first-line support. It has changed how we allocate our people, time and resources.

Alexis Garcia

Director of Operations and Technology, Gigacore

70%

fewer first-line tickets escalated to people

16h→30min

average first response

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XetNETWeb hosting & cloudFinland

There have been cases when it has been 100% right even though my first impression was that AI is hallucinating again. It has earned my respect.

Erno Räsänen

Founder & CEO, XetNET

60-70%

of sent replies are Konrado drafts

9.72

support rating, unchanged after rollout

The Hosting HeroesWeb hostingUnited Kingdom

It genuinely feels like we've hired the perfect teammate who works 24 hours a day.

Chris Danks

Managing Director, The Hosting Heroes

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ModulesGardenWHMCS modules & hosting softwarePoland

We achieved all of this without expanding the support structure. The headcount didn't change. Focus did.

Karolina Bal

Support Team Supervisor, ModulesGarden

37%

faster replies across three brands

42%

fewer back-and-forth messages

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